Delivery Terms

Delivery Charges

  • UK Standard (within 5 working days) Free
  • UK Next Working Day £9.00
  • UK Saturday £14.00
  • European Community (EU) £14.50
  • International (All other destinations) £19.00
  • In Store Click and Collect Free

Despatch

Once payment is received, orders are normally despatched the next working day unless you opted for next day delivery, then your order will be dispatched the same day.

If there is a problem with your order preventing us from dispatching, we will contact you within 12 hours of the order being received by us.

We are unable to cancel your order once it has been dispatched.

Delivery

Free and standard deliveries are made via either myHermes or Royal Mail 2nd class recorded post, and should arrive within 5 working days of despatch.

Next day deliveries are made via the Royal Mail Special 1st Class Service. If your order is placed before 15:00 Mon-Thurs, your item(s) will arrive the next day guaranteed. Any orders received after 15:00 will be despatched the next working day. If you require next day Saturday, please use this option at checkout.

Click and Collect in Store

Well Heeled Boutique also provides a collect in store option. Orders can be collected from the Thirsk store only. Your order will be ready to collect two hours after it is placed (during store opening hours). If you require this option please use it at check out.

Customer Testimonials

"Shopping as it should be - a friendly reliable and helpful team. Well Heeled is a wonderful place to shop, nothing is ever too much trouble - it's almost a pleasure paying!"

SW - Thirsk

"I just wanted to say how much I enjoy shopping in your store. The shop itself is full of exciting clothes and is beautifully laid out.Thank you for all the assistance you give me."

JM - Thirsk