Privacy & cookies policy

GDPR : Data Protection Notice

WELL HEELED BOUTIQUE are committed to protecting and respecting your privacy.
This policy (together with our terms of use WELLHEELEDBOUTIQUE.CO.UK and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”).
1.
Definitions
Data controller - A controller determines the purposes and means of processing personal data.
Data processor - A processor is responsible for processing personal data on behalf of a controller.
Data subject – Natural person
Categories of data: Personal data and special categories of personal data
Personal data - The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of GDPR). For example name, passport number, home address or private email address. Online identifiers include IP addresses and cookies.
Special categories personal data - The GDPR refers to sensitive personal data as ‘special categories of personal data’ (as explained in Article 9 of GDPR). The special categories specifically include genetic data, and biometric data where processed to uniquely identify an individual. Other examples include racial and ethnic origin, sexual orientation, health data, trade union membership, political opinions, religious or philosophical beliefs.
Processing - means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Third party - means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
2.
Who are we?
WELL HEELED BOUTIQUE is the data controller. This means we decide how your personal data is processed and for what purposes. Our contact details are: DAVID@WELLHEELEDBOUTIQUE.CO.UK. For all data matters contact[DATA PROTECTION OFFICER on : DAVID@WELLHEELEDBOUTIQUE.CO.UK
3.
The purpose(s) of processing your personal data
We use your personal data for the following purposes:
To administer our loyalty discount scheme
To maintain our own accounts and records
To operate the wellheeledboutique.co.uk website
To inform individuals of news, events and activities
4.
The categories of personal data concerned
With reference to the categories of personal data described in the definitions section, we process the following categories of your data:
Personal data
Name
Address
Telephone number
Email address
Purchase history
[We have obtained your personal data from YOURSELF AS A CUSTOMER AT THE TILL or DURING A WEBSITE TRANSACTION .
5.
What is our legal basis for processing your personal data?
a)
Personal data (article 6 of GDPR)
Our lawful basis for processing your general personal data:
☐ Processing necessary for the performance of a contract with the data subject or to take steps to enter into a contract
EXCHANGE OF GOODS FOR MONEY
6 . sharing your personal data
Your personal data will be treated as strictly confidential, and will be shared only with
OWNERS AND EMPLOYEES OF WELL HEELED BOUTIQUE
7 How long do we keep your personal data?
We keep your personal data for no longer than reasonably necessary and we only retain your data for the purposes of maintenance and operation of our loyalty scheme and newsletter relevant to the loyalty scheme .Your contact details are kept for the duration of your participation in our loyalty scheme .purchase history is kept to maintain the accounting system .
8
Providing us with your personal data
You are under no statutory or contractual requirement or obligation to provide us with your personal data. But failure to do so will have the following consequences .
You will not be able to take part in our loyalty scheme .
9 Your rights and your personal data
Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:
The right to request a copy of the personal data which we hold about you;
The right to request that we correct any personal data if it is found to be inaccurate or out of date;
The right to request your personal data is erased where it is no longer necessary to retain such data;
The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means);
The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
The right to object to the processing of personal data, (where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics).
10.
Transfer of Data Abroad
Some personal data is hosted by Rackspace in the United States .
11.
Automated Decision Making
WE DO NOT USE ANY FORM OF AUTOMATED DECISION MAKING IN OUR BUSINESS.
12.
Further processing
If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.
13.
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
14.
How to make a complaint
To exercise all relevant rights, queries or complaints please in the first instance contact our DATA PROTECTION OFFICER DAVID JACKSON on david@wellheeledboutique.co.uk
If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.

Well Heeled Boutique is committed to protecting your privacy. We will only use information given at the time of ordering or when making an enquiry by whatever means is collected lawfully and in accordance with the Data Protection Act 1998.

We do not pass your personal information on to third parties.

All transactions that you initiate with Well Heeled Boutique on this web site are confidential. Your name will not be added to any third party mailing lists.

The Data Protection Act

Under the terms of the Data Protection Act 1998, we have a duty to protect any information we collect from you. It will not be disclosed to any other organisation unless you give explicit permission, or there is a legal obligation to do so.

We collect information about you for two main reasons:

  • To process your online order.
  • To provide you with the most efficient possible service.
  • The information collected will be used to personally keep in touch and let you know of any offers, sales or promotions that Well Heeled Boutique are carrying out (if you have selected to receive these emails\newsletters).

Right to request information

You have a right to request a copy of any personal data held by Well Heeled Boutique at any time, in order to check its accuracy. If you wish to do this, please write (explaining that your interest is in personal data maintained by Well Heeled Boutique) to: 49 Market Place, Thirsk, YO7 1HA.

Changes to this policy

This privacy policy will change from time to time as we develop the range of services on the website. When this privacy policy changes, we will place an updated version on this page.

Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties. You should always check the privacy policy before using this site, even if you have visited it in the past. This ensures that you will be aware of any changes. Changes to our privacy policy do not affect information we already hold about you. This statement was last updated on DATE.

Cookies

Cookies are tiny text files stored on your computer when you visit certain web pages. These pieces of information are used to improve the services we provide to you. We use cookies to keep track of what you have in your basket, and to remember you when you return to our site. To purchase products on our website, you will need cookies enabled. If you don't wish to enable cookies, you can still browse the site and use it for research purposes.

We do have relationships with carefully-selected suppliers who may also set cookies during your visit.

  • Google Analytics. [Cookie names: _utma _utmb _utmc _utmz ]. These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. For more information see the Google Privacy policy.
  • Google Maps. [Cookie name: NNID PREF]

You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them.

Learn how to remove cookies set on your device.

We're giving you this information as part of our initiative to comply with recent legislation, and to make sure we're honest and clear about your privacy when using our website.

Customer Testimonials

"Shopping as it should be - a friendly reliable and helpful team. Well Heeled is a wonderful place to shop, nothing is ever too much trouble - it's almost a pleasure paying!"

SW - Thirsk

"I just wanted to say how much I enjoy shopping in your store. The shop itself is full of exciting clothes and is beautifully laid out.Thank you for all the assistance you give me."

JM - Thirsk